Comments on: Album art trouble with the Samsung YP-Z5AS

By: Pim

Pim — Sun, 05 Oct 2008 15:06:08 +0000

I do own this player for almost 2 years. It has been fixed two times. In both cases the device did not connect to the computer anymore etc. etc. The familiar things. In my opinion: stay away from it! Sound is fine but for the rest it is just wasted money.

By: Amz

Amz — Wed, 27 Aug 2008 08:36:03 +0000

i have had my samsung yP-Z5 1gb for about 10 mounths now.
it works fine it can connect to the computer no problems at all.
all I want to no is why some songs have the album art and others dont if any one could help that would be great thanx

By: A.J.

A.J. — Sat, 07 Jun 2008 16:43:38 +0000

I’ve had my player since it first came out, but Ive only just started using, cause my iPod’s gone down.

Anywho, I can’t find the Firmware ANYWHERE and the player, as it is, is a piece of JUNK.

Could anyone who has the firmware please mail it to me?

antcaparica AT gmail DOT com

By: John Perrott

John Perrott — Mon, 31 Dec 2007 11:37:08 +0000

My 2g Samsung YP-Z5 10 mths old just lost everything apart from browse files, which works, and wont connect to my PC anymore and the battery wont charge. Sounds like its pointless contacting Samsung can some one recommend an alternative make?

By: Pro5

Pro5 — Thu, 20 Dec 2007 21:35:32 +0000

I too can confirm my YP-Z5 (AS) also has the VERY COMMON fault where all functionality goes except ‘browse files’ I also noted that since this happened my Album art will only display in the scrolling view (when hovering/selecting albums) and not while playing (the main view where you can select between 3 zooms by pressing the centre pad). So there is just the placeholder grey artwork now regardless of me having the correct files uploaded (3 jpgs). Did anyone else who has the ‘browse files only’ fault also not see album art IN THE SONG PLAYING SCREEN (remember, I can see it when moving through albums and going into them just not on the 3 size selection playing screen).

Also, For those that can’t connect now, Turn off your player, Reconnect to computer while holding down the back/arrow button (the top bendy arrow under the samsung logo) this will force it to connect in USB mode which should let you work around the MTP connection fault (which is linked to the browse files error I believe). In USB mode forget about using mediaplayer and syncing if you like and just drag and drop files to album folder names within the ‘music’ folder, at least you can USE it then.

Also if you manage to force the connection, after you’ve finished, right click on the ‘removable disc’ icon in your mycomputer display (showing all the drives) and ‘eject’ (do this everytime to disconnect the player). This will leave the player now functional. Go into system settings and change UMS ONLY to ON.. this will let you connect in UMS mode each time without having to hold down the arrow key.. will prevent future lockouts.

SO my player works, and I can browse all files which isn’t so bad but I can’t do anything with advanced filters/functions thanks to the loss of it nor do I see the album art in a song play screen, if those 2 worked i’d be more than happy with the player, as it is I can’t reccomend it to anyone.

Also note you can upgrade the firmware easily (search for it there are some forums for the z5) i’m on the latest atm (2.51) which lets you use TEXT files (you can read text books on your player at last!), and has all the older upgrades like custom EQ, gapless playback etc – worth doing if you are running on very old firmware from 2006.

By: Natalie

Natalie — Tue, 23 Oct 2007 15:19:28 +0000

Ive had my Samsung YP-Z5 for about 10 months now. First all i could see was the browsing menu etc. Now the touchpad doesnt work at all! I cant scroll down to select songs or even get onto the list of songs. The samsung helpline have been useless, and wont repair unless i have proof of purchase. But surely if it’s got their company label on it then they should fix it regardless??

By: sublime_listener

sublime_listener — Mon, 20 Aug 2007 02:40:43 +0000

mine wont connect to the computer so i cant add or delete songs. i guess nobody knows the solution to this?

By: martin jenkins

martin jenkins — Wed, 25 Jul 2007 20:24:53 +0000

same here got the 4gb version from play.com for christmas, it wont connect to my pc, my girlfriends works perfectly on my pc. Again cant browse through tracks or artist only on browse files, surely this is a major problem as its happening to a lot of people, there should be a recall on this product, thought at first it was great, reccomended it to everyone, now its a £100 pile of useluss crap. We should all write to samsung and get this sorted.

By: Steve

Steve — Sun, 22 Jul 2007 01:40:27 +0000

Got a YP-Z5 AB/XAC.Piece of junk!!! wasted my money.
The problem with these units is in my opinion the touch pads.
Mine worked fine for a while,then scroll up and down positions seemed to move.scroll up was in the center of the touch pad.
scroll down was right down at the very bottom of the center pad.then,one day two weeks ago scroll down vanished.
contacted Samsung.Total waste of time,they really made you feel like they could’nt give a rat’s bottom.

By: Andy Rynk

Andy Rynk — Mon, 21 May 2007 16:10:55 +0000

Me too ( can’t see songs anywhere but ‘browse files’ and it wont connect to the computer). Sent it to the Samsung Repair Centre. They kept it for 2 weeks & returned it with exactly the same fault – no improvement at all. Samsung now tell me to send it for repair again. Very unhappy!!!